Shipping & Returns
100% Satisfaction Guaranteed
Customer satisfaction is our main priority. If you are not totally satisfied with your purchase, for whatever reason, it can be sent back, unused, in its original packaging within 7 days of buying and it will be exchanged/refunded. Unfortunately, the original delivery charge cannot be refunded.
Goods that have a manufacturing fault will be exchanged immediately and postage will be refunded. We cannot however exchange any item that has been misused in any way, including items which have not been packaged carefully and arrive damaged.
Please follow instructions on the returns form included with each package. There is no need to return goods using Special Delivery, but it is recommended that you use recorded delivery or at least get a free receipt of postage from the Post Office, as we will not accept responsibility for goods lost in transit when returned to us. For illustration purposes, many items are shown larger than actual size. Actual sizes are stated next to the item description – please check the sizes before purchase.
Standard or Recorded delivery is available on all orders; prices will be automatically added to your final cost or your invoice.
Delivery is free on all orders over £300.
We accept orders for delivery to any part of the world. If you require delivery outside of the EU, please contact us for a quote and we will deal with the order directly.
When ordering goods from us for delivery overseas, you may be subject to import duties and taxes which are levied once the package reaches your country. These are solely your responsibility as buyer, and Teejac.com accept no responsibility for these. Orders from overseas will be posted via International Registered or Recorded, depending on the country of destination.